What our Customers say...


Outstanding staff and professional
Customer service. They did a great
Job cleaning and sanitizing my house from a plumbing issue. Answered my questions and helped
My husband and I have a sigh of relief ,that it was going to be okay.
Highly recommend this particular SERVPRO.

Just wanted to thank SERVPRO again for your work, even though insurance held them up, they were very professional and had us ripped out and ready in just a couple days after receiving the go ahead... your workers are very kind, respectful, and take there job very professional. Thanks again for your help with our damaged home!

Your team did an AMAZING job! You were there the same day, got right to work, worked HARD without complaints all while being extremely friendly and patient while my kids were there. A+ Thank you!

The team came to help remove dirt from a big hole that had been dug in yard.

They were on time and professional with their cleanup. They even washed the concrete where dirt was stored which was a nice touch!

We recently had the SERVPRO of Wood, Ritchie & Pleasants Counties in one of my locations. Let me start by saying this:

I called and he was on site at my store in 15 minutes. I explained what needed done, and he had his crew here immediately.

This group of guys left no stone unturned. They literally cleaned my location from top to bottom. Literally. I was extremely impressed with their work ethic and professionalism.

Their attention to detail was absolutely amazing. I will recommend this company to anyone ever in need. I can’t possibly thank them enough.

Very knowledgeable and honest. Gave me a solution to my mold issues. Highly recommend!

Lisa Ashcraft Marietta, Ohio

We were very surprised! 

I highly recommend SERVPRO and their staff. When we called SERVPRO was quick to address our concerns.

We had a lot of follow up questions and they were answered immediately in great detail and the staff were friendly and professional.

It was a very pleasant experience with them.

This business is very professional and the quality of there work is top notch. They went out of there way to ensure I was taking care of.

I would recommend these guys to anyone who will need there services. If you have an issue that you want done right and want great service call these guys!!

James and his staff did a great job. Even got a mini concert from Austin. Highly recommend!!

We called because two rooms of our house and our garage were covered in water and sewage from a backed up toilet. We weren't sure they would be able to come because it was Father's Day Sunday, but they were at our house within a couple hours of our phone call. All three guys were polite and respectful and very knowledgeable of what they were doing. We would recommend this company to anyone!

I had the pleasure of working with Jay and his crew over a two day period last week. They were working on an abatement project in my place of employment. I had to monitor their work. The communication was excellent.

They worked quickly and efficiently. ABSOLUTELY no mess.

They cleaned up every area that they worked in. Their work process was thought out and therefore ran smoothly and without any delays. Their work effort was consistently 100% for the whole time period they were here. I definitely would recommend them and their services to anyone.

I called with a question and Stephanie was very helpful and she pointed me in the right direction. I definitely recommend this company!

SERVPRO of Wood, Ritchie & Pleasants Counties was the most responsive, affordable and friendly organization Mass Tank has worked with in recent memory. Mass Tank could not have performed for Hino (Toyota Motors) without SERVPRO's support.

SERVPRO did a very professional job at the Federal building in Clarksburg where I am the building's Engineer. The crew worked very fast and cleaned up behind themselves. I would definitely recommend SERVPRO of Wood, Ritchie & Pleasant counties to everyone. I was very impressed as were all the tenants in the building. 

Quick speedy service would recommend to any one who has ever had major water damage or sewage backing up in home.

Rocky McConnell 

Lubeck PSD

5 Rooms, No More Issues!

We had a massive water leak from an upstairs bathroom that caused damage/ issues in 5 rooms of my home. SERVPRO was there in under 2 hours on a late Sat night to start clean up and sanitizing.

They not only took care of all the issues at my home, they helped with Insurance and adjusters , kept in regular contact with myself and my husband and they were so kind, helpful and informative. I highly recommend SERVPRO and their whole team! Thank you!!

SERVPRO helped us with a water leak cleanup, they are professional, courteous, quick with their call back and arrival time. The only reason I gave them four stars is because they are costly but I do give them a good recommendation.

We had water damage in our basement and I called SERVPRO and within an hour or so they were at my home. They did an excellent job with all the damage that was done. I definitely would recommend SERVPRO of Wood, Ritchie & Pleasants Counties

My mother had a small leak in her kitchen. SERVPRO of Wood, Ritchie & Pleasants Counties came out and took some readings with moister meters. Turned out the floor was dry and we didn't need their services. I never felt pressured to buy any service or product.  He was very professional and recommended easy solutions to help prevent any future problems. I would call them again if I needed them in a heartbeat, and will recommend to friends and family. Very honest company. So impressed. 

State farm recommended, and made contact with the company, then they contacted me, showed up right on time with the time frame they gave me.

They've been extremely professional, courteous, and very informative through the entire process. As well as immediately beginning work when they reached my home.

This crew knows the work very well, and have definitely impressed me. I hope that I don't need these services again, but I would definitely use them if so.

SERVPRO is an excellently ran company with a professional staff. We have found them great to work with as a one of their subcontractors and have seen several of the cleanup projects SERVPRO has performed. I am positive you will be satisfied with the results and response SERVPRO will provide you with! You are in GOOD HANDS WITH SERVPRO of Wood, Ritchie & Pleasants Counties!!

I called and SERVPRO was right there at my home.   Started right away to get the water taken cafe of in my basement.  It was a Hot Water Tank that was causing the problem.   They even got a Plumber to be at my house the very next morning to replace.  I can't say too much about the SERVICE I receive from the company.   All employee were respectful and hard workers. I would recommend this company if you have a problem that they can handle....

SERVPRO came to my home immediately to begin the cleanup of my downstairs bathroom - on a Saturday night!

They were courteous and thorough and in a few hours were done with the task, leaving only fans behind for drying. I would highly recommend them to anyone with an immediate cleanup problem.

Honesty I Didn't Expect!

We are having some issues with wet blocks in our basement. The two service professionals who came out showed me where the issues were with water drainage around our foundation, and how to fix it.

They offered to do the repairs, but were honest that I could probably do them myself.

They easily could have exaggerated the problem and charged me more than needed, but did not!

Will certainly call them again if larger issues arise!

Professional, thorough, friendly mold experts. Insurance company recommended. They were first at springing to action when my roof leak caused water damage. Great company!